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toflow.ai
Privacy Policy

Data Protection and Privacy Policy

TOFLOW is highly committed to the privacy of your data and information and to providing excellent service to all of our customers and visitors. This policy informs you of the privacy principles that govern our platform.

Introduction

Unless restricted by applicable law, you agree that all your personal information collected by TOFLOW through our platform may be used and disclosed as set out in this Policy.

You are advised to read this Policy carefully. By accessing the services provided by TOFLOW you agree to the collection and use of your data by TOFLOW and certain authorized third-party service providers in the manner provided in this Policy. If you do not agree with this Policy, please do not use our platform.

What is Covered in This Policy

This Policy covers how TOFLOW treats personal information that TOFLOW collects and receives, including information related to your past use of our platform products and services.

When you register for our service, we require your personal information that is personally identifiable like your name, address, email address, or phone number, and other information that is not otherwise publicly available and is essentially required for registering and receiving services from us.

Privacy – Our Commitment

At TOFLOW, we are extremely committed to protecting your privacy. We would like you to feel confident about us, use our services freely and recommend our services to your friends and family.

We guarantee that we will not rent and sell your personal information to third parties (except as stated in this Policy) without your consent. In the day-to-day operations, we will provide your information to our partners who will assist in providing our services. Your comfort, trust, and confidence are of paramount importance to us.

Information We Collect

Profile Information

TOFLOW collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our platform.

  • Email address, name, password, phone number, address
  • Profile details and interests
  • Transaction details including payment information
  • Information from promotions or competitions
  • Feedback and profile form completions
  • Customer traffic patterns and platform usage

Note: We will not collect and store credit card information such as number, expiry date, and CVV number.

Anonymous Information

We automatically receive and collect certain anonymous information through our web server, including:

  • Computer-identification information from cookies
  • IP address assigned to your computer
  • Domain server through which you access our service
  • Type of computer and web browser you're using

How We Use Your Information

We use your personal information to:

  • Process your registration and account management
  • Process orders for products or services
  • Provide improved services and customer support
  • Contact you via telephone, email, or other means
  • Advise you of products and services of interest
  • Invite you to participate in online events
  • Provide account statements and communications
  • Process and communicate order details

TOFLOW may also use aggregate information and statistics for monitoring platform usage to help develop our platform, products, and services. These statistics will not include information that can identify any individual customer.

Information Sharing and Disclosures

We do not rent, sell or share your personal information with third parties unless:

  • We have permission from you
  • We need to provide products and services requested by you
  • We need to investigate, prevent or take action regarding unlawful activities, suspected fraud, or potential threats
  • We need to respond to subpoenas, court orders, or other legal processes
  • We need to enforce our terms and conditions
  • We need to protect the rights, property, or safety of TOFLOW, users, or the public

We provide certain required personal and contact information to our subsidiaries, affiliated companies, or trusted business partners for service provision. These parties agree to process information based on our instructions and in compliance with this Policy.

If TOFLOW becomes involved in a merger, acquisition, or sale of assets, we will inform you through email before personal information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These include:

  • Internal reviews of data collection, storage, and processing practices
  • Physical security measures to guard against unauthorized access
  • Restricted access to personal information for authorized personnel only
  • Confidentiality obligations for employees and contractors

Although we endeavor to safeguard your personally identifiable information, transmissions over the Internet cannot be made absolutely secure. By using our platform, you agree that we will have no liability for disclosure due to transmission errors or unauthorized third-party acts.

Children's Privacy

TOFLOW understands the importance of protecting children's privacy, especially in an online environment. Our platform is not intentionally designed for or directed at children 18 years of age or younger. It is our policy never to knowingly collect or maintain information about anyone under the age of 18.

Your Rights and Choices

By submitting your information, you consent to its use as set out in this Policy. However, submitting personally identifiable information is entirely voluntary. You are not required to register to browse our platform.

  • Change your interests at any time
  • Opt-in or opt-out of marketing/promotional mailings
  • Update your information and account settings
  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal information

TOFLOW reserves the right to send you certain service-related communications considered part of your account without offering opt-out options.

Policy Compliance

TOFLOW regularly reviews its compliance with this Policy. Please direct any questions or concerns regarding this Policy or TOFLOW's treatment of personal information by contacting us. When we receive complaints, it is our policy to contact the user regarding their concerns.

Disputes

Any dispute, controversy, or claim directly or indirectly caused by, arising out of, or relating to this Policy will be governed by applicable laws and will be referred to confidential, mandatory, and binding arbitration where required by law.

Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt out.

Last Updated: July 4, 2025

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

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